Harangues and Diatribes

Part I, October 1996


(New Paltz, New York) Call me a retentive, minutiae driven malcontent. It must be some long-forgotten event from my childhood that makes the occasional trivial matter tee me off. While circumstances which enrage others barely get my notice, there are those that tend percolate my blood. I'm told that I'm rather normal otherwise, so please indulge me and allow me to vent.

This second weekend in October finds me on the road in downstate New York. We're at a beautiful resort on the top of a Catskill mountain whose new coat of golden and yellow leaves is gently waved by the cool fall breezes which carry subtle warnings of the oncoming winter. It's beautiful, but being on the road brings up a long standing issue to full boil.

In my various job duties with a Fortune 500 company, I have the rather fortunate position of supporting the board of directors' meetings. This is a strenuous detail oriented job with no margin for error. It does however allow me to enjoy the accouterments of finer living. Travel by corporate jet, some of the best dining in the nation, cool toys - uh, I mean tools - with which to carry on my tasks, and accommodations at the creme de la crop destinations of corporate America.

Which brings me to my Milleresque rant. I have stayed at some of the finest hotels and resorts in the country, and have found a prevalent, common thread. Keep in mind that I'm talking about four and five star accommodations. Digs which, if they ever do advertise, do so in the ilk of Forbes, Conde Nast and other publications which run of the mill denizens of society such as myself couldn't even afford to subscribe to.

These are palaces where the lowest room rates are in the $350 a night range. The concierges can speak a dozen languages. Bell hops actually hop to attention. The A&E network has showcased the hotel in their series "American Castles." The pillow chocolate mint is handmade by mocha artisans in Belgium and couriered in a finely crafted fur lined walnut burl case onto a direct flight to the closest US airport capable of accommodating a Concorde airliner. The last leg for the chocolade is by helicopter to the hotel destination where the mint is hurried to each room by two staff members who lay the confection down onto your pillow with the precision and reverence of a military funeral. And this happens daily at these places.

Antique furniture festoons your room. Larger pieces decorate the hallways. Why do they put couches put into hotel hallways? I've never actually seen anyone sit on one. Anyhow, the ornate fountains and objets d'art recall a more elegant age. The hotel lounge begs you to indulge in either a snifter of twenty year old single malt scotch or maybe a snort of rich port, and a fine hand rolled cigar. Everything about the hotel is telling you, the guest, that you have finally arrived. But if you're just tailcoating like me, it tells you that you need the right lotto numbers to visit on your own.

So what could possibly cause a demerit to be ignobly, yet deservedly be placed onto such grandeur? I have found that most places, that against all logic, decorum and plain civility - the shower pressure sucks.

Now why in the world would a hotel not pay attention to the one thing that most all of the guests do? Many guests may not eat at the hotel, others may opt out of sleep for activities more fecund on the bed, and yet others may not care to use the health club facilities. As far as my nose can surmise, practically all of us Americans shower daily.

This is how the problem manifests itself. After sleeping on an excellently firm mattress under a goose down-filled comforter, you awake with a slight grog caused by a mixture in no particular ratio of a large dinner and a late night. Add cocktails, wine and aperitifs. Stepping in to the bathroom, you spread the luxuriant floor towel in front of the tub. You lean over to the tub and turn on the water. A fearsome flow gushes forth. You break a slight smile. You can hardly keep your fingers in the strong flow as you adjust the water temperature. We're talking major pressure here. Your smile spreads across your face. It's 5:47 AM and you shudder thinking about the busy day ahead - the next two hours will be like directing a Super Bowl broadcast. This shower will be the only thing to prepare you for the day's duties.

You step in. You lean over to the shower diverter control. You glance at the directions - it seems that every hotel has a different faucet mechanism (but none are better than the other) - and then the moment you've been waiting for. You turn the lever.

$&*#%$ &$##* !!! A pathetic drizzle, not even comparing to a bad cold's post nasal drip emanates from the spray nozzle. You ineffectively jiggle the diverter control. Nothing. Maybe turn the water off, then on again? Nada. Maybe the shower head itself can be adjusted. No luck there either. The control ranges from "Sahara" all the way to "Mouse Tinkle" and it's set for already set for full at the "Mouse" position. After this panic driven moment, you acquiesce to the reality that you've been screwed again by the "Excellent Hotel, Crappy Shower Syndrome." It will take up to three times longer than usually necessary to rinse soap from your hair and body. Instead of singing in the shower, your predicament makes you steam more that the shower can. And that's not hard to do.

I'm not a conspiracy theorist by any means. Probably because I think most people don't have the time to plan such plots of intrigue (except for writers, that is). I then doubt that if written, such plans could be successfully put into action. I simply don't think that mankind is as highly skilled as true blue conspiracy theorists believe it to be. Anyhow, I believe I have truly discovered a conspiracy amongst hotel showers: in over 85% of the dribble showers I've experienced, they've all uses The Shower Massage by Teledyne shower head.

This device purports to avail the most comforting pulsating streams of water on you as you shower. It has a dial control to adjust the stream from normal shower stream to allegedly throbbing firehose-like jets to untie any knot your back muscles may be harboring. Or so the dial leads you to believe. Never in my life have I had a good shower using one of these Teledyne products. I'm being objective here. And anyhow, isn't Teledyne a military contractor? What the hell are they doing in the shower head business? These gadgets are useless except as a testament to the good salesmanship of Teledyne's take-no-prisoner army of sales shmogs.

I'm assuming that the Teledyne Shower Spoiler Squadron has apparently either:
  1. Convinced all hotel owners that everyone has one of their products at home, and they would love the feeling of a home shower when they're on the road.
  2. They have confided to hotel management that the Shower Massage is a water saving device which will no doubt encourage their bosses to promote them to a shift with better hours, once the immense savings from frugal water use are realized.

Here's where I start to take issue with this.
  1. I've never seen more than one Shower Massage by Teledyne in anyone's house. And I check...
  2. For the amount of lucre the finer hotels relieve you of, they can damn well afford to both provide me the pressure which my company paid for, and the utilities to heat it as well. I really don't think their margins will be greatly effected by a reasonable shower for their guests.

So, bastions of hotel owners and managers: I offer these options: either provide a reasonable shower or I will add a few things to my standard travel package: two one inch monkey wrenches, some Teflon plumbers' tape and a home tested high flow shower head. Look out, hoteliers... Mr. Fix-It's coming to visit.

Now to point fingers...

Mohonk Mountain House
New Paltz, New York
Part One: Nice late 1800's feel to the resort and rooms. Good food. The shower diverter is only partially functional. The faucet flow is remarkable and remains so even with the shower activated. Real nice to be dribbled on while you look down at a thundering flow frothing up a lather around your feet from what little soap is being washed off by the shower head drizzle. Surprisingly, Teledyne is not at fault here. The problem was reported by me to the front desk by 6:20 AM. They said they'll put it on the daily maintenance list.

Part Two: Well, someone stopped by to check the shower head while I was golfing the nine hole course designed by a sadist. One of the holes was two hundred yards out, one hundred and fifty yards down. Another was one hundred out, fifty up. But I digress. I returned to find that the shower situation looked like I was turning the diverter too FAR to the "shower" position. Oh, THAT'S why the lower faucet kept running. All I needed to do was turn the handle all the way to the right, THEN back it off until the faucet flow stopped.

But of course. Why didn't I think about that. Hmmm.

The plumber who stopped by also adjusted the shower head for the "high pressure" stream. Right. That position creates the widest circular spray pattern I had ever seen. You stand under the shower and a halo of little streams surrounds your head. You could stay dry in this haven from the rain. Through all this, the conclusion is that I did not enjoy my showers at Mohonk.

The Cloister
Sea Island, Georgia
Very nice. Second only to Pebble Beach (haven't been there yet) as the nation's finest golf resort. Great food, decent shower pressure. The drainage, however, needed attention. I also have no idea where the puddle on the bathroom floor kept coming from. Nevertheless, one of the few places I've been where I'd like to return to with my wife.
The Pierre
New York City
Kitty corner from the Plaza on Central Park. You too can nap for a night for only four hundred and fifty smolyans. Why so high? Location, location, location. The showers? Suck, suck, suck. My idea for them? Charge five bucks more and turn on some water pressure.
Marriott Marquis
Broadway, New York City
Almost a cheesy place to stay. Weird lobby. Showers have been Teledyned. Yuk.
Kingsmill Resort
Williamsburg, Virginia
Victimized by Teledyne. Maybe owner Annheiser-Busch is in cahoots with Teledyne. A bad shower was had. This place was the last straw before I started getting ballistic on this rather trivial matter of shower pressure standards.
Williamsburg Inn
Williamsburg, Virginia
Palatial suites, nonexistent staff. Rooms decorated in quasi-dork 1973. Excellent shower pressure.
UN Plaza Hilton
New York, New York
Nice food. A bad shower.
The Metropole
Moscow, Russia
Enough pressure to thankfully blast post-Stalinist street grit from your body. When first opened, the western partners needed to build a new water supply system once they realized that the Moscow water department turns off entire sections of Moscow's hot water mains for weeks at a time over the summer for maintenance. Yes, the centralized government brought centralized hot water to Moscow. The Russian partners never mentioned this as they thought it wasn't a problem. "Vsyo normallno", they said. Well, it isn't "normallno". This is the hygiene attitude which makes the Russian population so ripe.
Four Seasons
Philadelphia, PA
An elegant place to spend the night and a few bucks. Nice single malt selection at the bar. A terrible shame about the Teledyned showers.
The Ritz Carlton
Boston, MA
The shower was so bad I reported it to the front desk. Pathetic. This hotel coulda been a contenda.
The Doubletree
New Orleans, LA
Showers that wake and wash your over-partied, overstuffed corpulence. I can't even remember the showers from this stay for some reason.
Embassy Suites
Detroit, MI and Alexandria, VA
Nicely priced, reasonably equipped and a free happy hour. Whoo. Two room suites. Nice showers. I can live with it.
The Westin
Denver, CO
Nice hotel, but exceedingly pretentious lobby signage: "Please respect our guests privacy -- do not ask for autographs."
How about changing that to: "Please be nice to our guests -- they all had very poor "Shower Massage by Teledyne" showers this morning". Yup. The showers bit.



Any hotels to add? let me know.

Wanna return to the Na Zdarovya! home page? Or more vitriol?


Last futzed with on May 10, 1997